Sarah 24/7 + Sarah 24/7 Telephony & SMS
Built-in carrier-grade US numbers with free porting and SMS — no phone stack required.
Native integration
How the Sarah 24/7 Telephony & SMS + Sarah 24/7 AI receptionist integration works
Sarah 24/7 ships with its own telephony. Carrier-grade US phone numbers, SMS, and call handling are built into the platform — no Twilio account to configure, no VoIP vendor to manage, no per-seat phone system bills. Pick a new number or port your existing one in for free, and Sarah is answering on it.
Because texting is native too, the whole conversation lives in one system: Sarah answers calls, texts back missed callers within moments, confirms bookings over SMS, and runs follow-up sequences from the same number your customers already saved. One number, one bill at fifteen cents per minute, zero phone infrastructure to babysit.
- Carrier-grade US numbers provisioned inside Sarah 24/7 directly
- Existing business numbers ported in for free
- Calls and SMS handled natively from one number
What Sarah 24/7 Telephony & SMS sees after the phone rings
Calls arrive on the number you already advertise. Sarah answers, handles what she is configured to handle, and transfers live to your team when your rules say a person should take it. Every call is recorded, transcribed and summarised, so the argument about what was said stops being an argument.
What lands in Sarah 24/7 Telephony & SMS: a handled call with a written record.
Setting it up
- Point the number at Sarah. Port the number you advertise or forward it — either way, nothing on your marketing has to change.
- Set the routing. Who gets a live transfer, when, and what happens if nobody picks up.
- Configure recording and summaries. Where recordings and transcripts land, and who on your team can see them.
- Run a live test call. We test the transfer path and the fallback before the line goes live.
Setup is done by us, not left to you in a builder. Typical time to live: days, not weeks.
Sarah 24/7 Telephony & SMS questions
Do I need Twilio or a separate phone provider?+–
No. Telephony is built into Sarah 24/7 — carrier-grade US numbers, call handling, and SMS all run natively on the platform. You will never see a carrier dashboard or a second telecom bill; it is simply part of the product.
Can I keep my existing business number?+–
Yes. Porting is free and handled for you during onboarding. Your customers keep dialing the number they have always used — the difference is that from port day forward, someone actually answers it every time, around the clock.
Is texting included too?+–
Yes. SMS is native: missed-call text-backs, booking confirmations, and follow-up messages all send from your Sarah number, and customer replies flow back into the same conversation. Calls and texts stay one continuous thread instead of two disconnected channels.
Related tools
Put Sarah in front of Sarah 24/7 Telephony & SMS
Leave your number — we’ll demo the exact flow on a live call.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime