Incoming call → booked job
A customer calls about a broken dishwasher. Sarah checks the brand, quotes the service call fee, takes the details and books the visit.
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AI receptionist for DSOs & Dental Groups · 24/7
AI Receptionist for DSOs Sarah 24/7 — one front desk across every location
Twelve practices, twelve front desks, twelve different answers to the same question. Sarah answers for the whole group: one standard of intake, calls routed to the right location, appointments booked into each practice's own calendar — and reporting that finally covers all of them.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
The calls you’re losing
DSOs & Dental Groups: the phone problem
Every location answers differently
Scripts drift, new hires improvise, and the patient experience depends on which office picked up. Sarah applies one approved standard everywhere, and changing it is one change, not twelve conversations.
New-patient calls die at the busiest site
The location with the fullest schedule is the one least able to answer the phone — so your highest-demand practice quietly leaks the most new patients.
No visibility across the group
Without a single view of call volume, missed calls and booking rates per site, regional managers are running on anecdote. Every Sarah call is logged, summarized and attributable to a location.
Three real calls · nothing staged
Hear Sarah on the phone
Real recorded conversations with US customers — the word-by-word transcript of each one is on the home page. Names, numbers and the client's business name are beeped out — everything else is exactly as it happened.
Qualifying the job on the call
A rental property with a leaking fridge. Sarah works out what is actually happening before anyone is dispatched.
An honest answer, not a sales pitch
The caller wants a part, not a technician. Sarah checks, says plainly that we do not sell parts, and offers what she can.
On the phone
DSOs & Dental Groups: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- One approved script across every location
- Routing by practice, region or availability
- Booking into each site's own calendar
- New-patient intake standardized group-wide
- Per-location call logs, summaries and reporting
- Central changes — updated once, live everywhere
CallerHi — I'm looking for a cleaning, somewhere near Southside if you have it.
SarahWe do. Our Southside office has evening availability this week, and our Baymeadows office is a little closer if you're coming from downtown. Which works better?
CallerSouthside, evenings are the only thing I can do.
SarahThen let's book Southside. I have Thursday at 5:20 PM or Tuesday at 6:00. Are you a current patient with us, or would this be your first visit?
Integrations
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Pricing
Every feature. From $350 a month + 15¢ a minute.
No setup feeNo contractsCancel anytime
Integrations
Connects to the systems the group already runs
Central or per-practice, we connect what you use during onboarding and match each site's appointment types.
DenticonDentrixOpen DentalGoogle CalendarGroup reporting exports
Full list: all 54 integrations.
Good to know
One front desk standard, however many practices you run
A dental service organization does not have a phone problem so much as a consistency problem. Each practice answers its own calls, to its own standard, with its own idea of what to say about insurance and emergencies — and the group has no reliable view of how many callers never got through at all. Adding staff fixes one site for one quarter.
A DSO AI receptionist changes the shape of it. One approved intake standard runs across every location, calls route to the right practice by number, region or availability, appointments book into each site's own calendar, and every call is logged and attributable. When something needs to change — a new insurance answer, a new emergency protocol — it is one change, live everywhere, rather than twelve retraining conversations.
FAQ
DSOs & Dental Groups questions
How quickly can a group roll this out?+–
Practice by practice, usually. Most groups start with one or two sites — often the busiest, where missed calls hurt most — confirm the script and the routing, then extend it. Nothing requires the whole group to switch on the same day.
Can we standardize scripts but keep local hours?+–
That is the normal configuration: a group-wide standard for greeting, intake and escalation, with hours, providers and appointment types set per location.
What reporting do regional managers get?+–
Call volume, outcomes and summaries per location, so the comparison between sites is based on data rather than on which manager reports most confidently. Every call is recorded and transcribed against the practice it belonged to.
How does routing across locations work?+–
By whatever rule your group operates on: the number the patient dialed, the location they name, proximity to their address, or availability if you want the group to balance load. Each practice keeps its own calendar and its own appointment types — the routing sits in front of them.
Can each practice keep its own rules?+–
Yes. The greeting and intake standard is group-wide, but hours, providers, appointment lengths and emergency protocol are per location. That is usually the point: consistency where patients notice, flexibility where operations demand it.
How is this priced for a group?+–
Each location is a channel — the base plan at $350 a month includes one, additional channels are $100 a month each. Groups above a handful of sites get volume terms in writing before they are billed on them; talk to us rather than guessing from the pricing page.
Related trades
Also built for
More on how Sarah works: the AI receptionist · AI answering service · AI receptionist for small business · pricing.
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We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime