Incoming call → booked job
A customer calls about a broken dishwasher. Sarah checks the brand, quotes the service call fee, takes the details and books the visit.
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AI receptionist for Medical Clinics · 24/7
AI Medical Receptionist Sarah 24/7 — answers every call and books patients for your practice
Your front desk has a line. Your phone has a queue. Sarah has both. Sarah answers every call to your clinic, books and reschedules appointments, answers approved practice questions, and routes anything clinical to your team — with discretion built into every script.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
The calls you’re losing
Medical Clinics: the phone problem
Hold music loses patients
A new patient who hits a hold queue hangs up and calls the next clinic that takes their insurance. Sarah answers every line at once — nobody waits, nobody gives up.
Front desk pulled two ways
Checking in the patient standing at the counter always beats the ringing phone — and it should. Sarah takes the calls so your team can take care of the room.
No-shows drain the schedule
Reminder calls, reschedules, and waitlist backfills are exactly the repetitive phone work that never gets done consistently. Sarah does it every time, without being asked twice.
Three real calls · nothing staged
Hear Sarah on the phone
Real recorded conversations with US customers — the word-by-word transcript of each one is on the home page. Names, numbers and the client's business name are beeped out — everything else is exactly as it happened.
Qualifying the job on the call
A rental property with a leaking fridge. Sarah works out what is actually happening before anyone is dispatched.
An honest answer, not a sales pitch
The caller wants a part, not a technician. Sarah checks, says plainly that we do not sell parts, and offers what she can.
On the phone
Medical Clinics: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Scheduling, reschedules, and cancellations handled
- New-patient calls captured and booked
- Per-provider scheduling rules respected
- Clinical questions routed to your staff
- Reminder and waitlist call campaigns
- Discreet, script-approved conversations only
CallerI need to reschedule my appointment on Thursday — something came up at work.
SarahNo problem, I can move that for you. Can I have your name and date of birth to pull up the appointment?
CallerMaria Lopez, March 3rd, 1986.
SarahThank you, Maria. I can offer Friday at 11:15 or Monday at 9:00 with the same provider. Which works better? I’ll text your confirmation as soon as it’s booked.
Integrations
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Pricing
Every feature. From $350 a month + 15¢ a minute.
No setup feeNo contractsCancel anytime
Integrations
Fits around your scheduling and records systems
Booking happens in the calendar your staff already works from. We connect what your practice runs during onboarding — and we will say so if something is out of reach rather than promise it.
Google CalendarPractice scheduling systemsYour CRMFront-desk phone routing
Full list: all 54 integrations.
Good to know
A medical receptionist and a medical answering service in one
For a medical office the phone is two jobs at once: scheduling — booking, moving and confirming patient appointments, taking new-patient intake, answering the practical questions about hours, location and what to bring — and triage of everything that cannot wait for Monday. Sarah handles the first completely and routes the second by the rules your practice sets, whether the caller reaches you at 11 a.m. or 11 p.m.
What she does not do is practice medicine. Sarah gives no clinical advice, makes no assessment of symptoms and does not decide what is urgent on her own judgment — she follows your escalation protocol and puts the caller in front of the right person. That is the honest boundary of an AI receptionist for a medical practice, and it is where healthcare AI receptionist products should be judged.
FAQ
Medical Clinics questions
Can an AI receptionist answer calls for doctors and clinics safely?+–
Within a defined scope, yes. Sarah answers logistics — appointments, hours, location, what to bring, whether you are taking new patients — and hands anything clinical to your staff by the protocol you set. She will not interpret symptoms or advise a caller on care. If a call sounds like an emergency, she follows the escalation script you wrote, which for most practices means directing the caller to emergency services or your on-call line.
Is Sarah HIPAA compliant?+–
No, and we are not going to say otherwise to win a deal. Call recordings and transcripts sit in your account with access limited to your team, and we will walk you through exactly how data is handled. If your practice requires a signed BAA or a specific compliance posture, tell us during onboarding so you can make the decision with the facts.
How much does an AI medical receptionist cost?+–
From $350 a month including one channel, plus usage from 15¢ a minute of conversation. Setup and later changes are included, and there is no per-provider or per-seat charge — the full breakdown is on the pricing page.
What about privacy and compliance requirements?+–
Recording, disclosure, and data-handling settings are configurable per practice, and we review your compliance requirements together during onboarding. Sarah says only what you approve, and anything clinical is routed to your staff rather than discussed on the call.
Can Sarah answer medical questions?+–
No — she’s a receptionist, not a clinician. She answers approved practice questions like hours, location, insurance accepted, and the preparation instructions you provide, and takes a message or transfers to your team for anything beyond that.
Where do appointments go?+–
Into your calendar or booking system (e.g. Google Calendar) or your CRM — wherever your clinic schedules today. Sarah reads live availability before offering a time, respects each provider’s rules, and sends the patient a confirmation text.
Can she handle multiple providers and locations?+–
Yes — per-provider schedules, per-location routing, one number or several. You define during onboarding which providers accept new patients, who covers what, and how calls should route, and Sarah keeps those rules straight on every single call.
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More on how Sarah works: the AI receptionist · AI answering service · AI receptionist for small business · pricing.
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Put Sarah on your phones
Leave your number — the callback demo will already speak your industry.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime