Sarah 24/7 + Thumbtack
Native Thumbtack integration: instant replies, with the proxy-number phone tag handled.
Native integration
How the Thumbtack + Sarah 24/7 AI receptionist integration works
Thumbtack rewards fast, persistent responders — and punishes slow ones with wasted lead spend. Sarah 24/7 integrates with Thumbtack natively: new leads get an instant reply at any hour, then consistent follow-up until they book or bow out, so the leads you pay for stop dying of silence.
Sarah also handles Thumbtack’s trickiest quirk: the marketplace routes contact through proxy numbers, which turns simple callbacks into confusing phone tag. Sarah manages that proxy-number back-and-forth as part of the integration, keeping the thread coherent so conversations move toward a booking instead of unraveling into missed connections.
- Instant first reply to every new Thumbtack lead
- Proxy-number back-and-forth managed inside the integration
- Persistent follow-up until the lead books or declines
What Thumbtack sees after the phone rings
A marketplace lead arrives at 11pm — the kind where the first company to respond usually wins. Sarah replies in seconds, gets the conversation going in the channel the lead came from, qualifies against your questions and books or captures the job. By the time your competitors open the app in the morning, the customer has already spoken to someone.
What lands in Thumbtack: an answered lead, not a queued one.
Setting it up
- Connect the source. Marketplace account linked during onboarding so leads reach Sarah the moment they land.
- Set the response rules. What she says first, how fast, what she asks, and when a lead is worth escalating to a person.
- Decide where leads land. Your CRM, your calendar or both, with the source recorded so you can see what each channel actually produces.
- Run a live test lead. A test lead goes through the whole path so you see the reply time and the record it creates.
Setup is done by us, not left to you in a builder. Typical time to live: days, not weeks.
Thumbtack questions
Is the Thumbtack integration native?+–
Yes. Thumbtack is a built-in Sarah 24/7 integration. Leads reach Sarah directly and replies flow back through the connection, including handling of the marketplace proxy numbers — no manual forwarding or inbox babysitting required.
What is the proxy-number problem?+–
Thumbtack masks real phone numbers behind marketplace proxy numbers, so calls and texts route through Thumbtack rather than directly. Handled manually, that creates missed connections and confusion. Sarah manages that back-and-forth as part of the native integration.
I pay for these leads. How does Sarah protect that spend?+–
By making sure every paid lead gets an instant answer and persistent follow-up, at any hour. The most common way Thumbtack spend is wasted is silence and slow replies; Sarah removes both from the equation.
Related tools
Put Sarah in front of Thumbtack
Leave your number — we’ll demo the exact flow on a live call.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime