Sarah 24/7 + OpenPhone
OpenPhone for the team’s texting and calling; Sarah for the calls that slip through.
Works with Sarah 24/7
How the OpenPhone + Sarah 24/7 AI receptionist pairing works
OpenPhone gives modern teams shared numbers and clean text threads. Sarah adds the piece a busy team still misses: live answering when nobody can pick up. Forward no-answer or after-hours calls to your Sarah number and they get answered, qualified, and booked — with missed callers texted back within moments.
For the data side, the pairing works today through connected-calendar booking, contact push through GoHighLevel, or a Zapier or Make bridge that carries Sarah’s call outcomes into your workflow. If your team wants a specific handoff pattern, custom wiring is part of white-glove onboarding, available on request.
- Unanswered OpenPhone calls forward to Sarah for live handling
- Callers qualified and booked onto your connected calendar
- Outcomes routed to your stack via a bridge
What OpenPhone sees after the phone rings
Calls arrive on the number you already advertise. Sarah answers, handles what she is configured to handle, and transfers live to your team when your rules say a person should take it. Every call is recorded, transcribed and summarised, so the argument about what was said stops being an argument.
What lands in OpenPhone: a handled call with a written record — through your calendar, your CRM or an automation step, since OpenPhone has no native connector.
Setting it up
- Point the number at Sarah. Port the number you advertise or forward it — either way, nothing on your marketing has to change.
- Set the routing. Who gets a live transfer, when, and what happens if nobody picks up.
- Configure recording and summaries. Where recordings and transcripts land, and who on your team can see them.
- Run a live test call. We test the transfer path and the fallback before the line goes live.
Setup is done by us, not left to you in a builder. Typical time to live: days, not weeks.
OpenPhone questions
Is this a native integration?+–
Not yet. Sarah works alongside OpenPhone today via standard call forwarding into her built-in telephony, connected-calendar booking, contact push through GoHighLevel or a Zapier or Make bridge, and custom wiring during white-glove onboarding on request.
When would Sarah answer instead of my team?+–
Whenever you decide: after a set number of rings, outside business hours, during lunch, or on specific lines. Your OpenPhone forwarding rules stay in your control — Sarah is simply where unanswered calls land instead of voicemail.
Will customers notice a difference?+–
They will notice someone answers. Sarah introduces herself with your business name and script, holds a natural conversation, qualifies the request, and books the appointment — the experience of a well-trained receptionist, available at every hour your team is not.
Related tools
Put Sarah in front of OpenPhone
Leave your number — we’ll demo the exact flow on a live call.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime