Incoming call → booked job
A customer calls about a broken dishwasher. Sarah checks the brand, quotes the service call fee, takes the details and books the visit.
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AI receptionist for Car Dealerships · 24/7
AI Receptionist for Car Dealerships Sarah 24/7 — routes sales and books service
Three departments, one number, and a caller who just wants the right person. Sarah answers every dealership call, works out whether it is sales, service or parts, books service appointments into the shop calendar and captures sales leads with the vehicle details already taken.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
The calls you’re losing
Car Dealerships: the phone problem
Misrouted calls
A service customer held in the sales queue, a buyer bounced to voicemail in parts. Every wrong transfer is a customer who decides the dealership across town is easier to deal with.
Service scheduling clogs the switchboard
Oil changes, recalls, warranty work — high-volume, low-complexity calls that occupy the phone all morning and push sales inquiries into hold music.
Leads arrive after hours
People shop for cars in the evening and at weekends. A sales lead that reaches a voicemail box on Saturday night has usually bought elsewhere by Monday.
Three real calls · nothing staged
Hear Sarah on the phone
Real recorded conversations with US customers — the word-by-word transcript of each one is on the home page. Names, numbers and the client's business name are beeped out — everything else is exactly as it happened.
Qualifying the job on the call
A rental property with a leaking fridge. Sarah works out what is actually happening before anyone is dispatched.
An honest answer, not a sales pitch
The caller wants a part, not a technician. Sarah checks, says plainly that we do not sell parts, and offers what she can.
On the phone
Car Dealerships: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Sales, service and parts identified and routed
- Service appointments booked into the shop calendar
- VIN, plate and vehicle details captured on the call
- Test-drive requests scheduled with the sales team
- After-hours lead capture with instant text-back
- Recall and warranty inquiries logged for the shop
CallerHi, I need to get my truck in — the dashboard is showing a recall notice.
SarahI can book that. Recall work goes through service — can I take the VIN or the plate so the shop knows what parts to have ready?
CallerPlate is 7RJK220.
SarahGot it. Service has Tuesday at 8:15 AM or Thursday at 10:00, and they'll confirm the parts before you come in. Would you like a loaner noted on the booking?
Integrations
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Pricing
Every feature. From $350 a month + 15¢ a minute.
No setup feeNo contractsCancel anytime
Integrations
Connects to your DMS and CRM
Appointments and leads land in the systems the departments already work from. We connect what you run during onboarding.
Dealership CRMsService scheduling systemsGoogle CalendarLead notification workflows
Full list: all 54 integrations.
Good to know
Three departments behind one phone number
A dealership switchboard fails in a predictable way. Service volume — oil changes, recalls, warranty work, "is my car ready" — occupies the line all morning, so the sales inquiry that arrives at 11 a.m. gets hold music, and the parts caller gets transferred twice and gives up. Nobody in the building is doing anything wrong; there are simply more calls than extensions.
Sarah sits in front of all three. She works out what the caller actually needs, books service appointments into the shop calendar with VIN or plate captured, schedules test drives with the sales team, takes parts inquiries with the vehicle details attached, and qualifies after-hours sales leads into your CRM with an instant text-back — so the evening shopper is still warm on Monday morning.
FAQ
Car Dealerships questions
Can Sarah answer questions about a specific vehicle in stock?+–
Within what we can connect and what you approve — trim, availability, whether it is still on the lot. Where inventory cannot be read reliably she captures the vehicle of interest and routes it to sales rather than risking a wrong answer about a car someone is about to drive over for.
Does she replace the BDC?+–
She takes the volume off it. The repetitive scheduling and routing goes to Sarah; your people spend their time on the conversations that close deals. Where a dealership has no BDC at all, she is usually the first thing that reliably answers.
What about after-hours and weekends?+–
Covered as standard — which for a dealership is most of when people actually shop. Leads are qualified, captured and texted back immediately instead of waiting for the showroom to open.
How does Sarah know which department a caller needs?+–
She asks, in plain language, and applies your routing rules — service work, a specific vehicle in stock, a part number, a finance question. Callers stop being bounced between extensions, which is most of the complaint.
Can she book service appointments directly?+–
Yes, into the shop calendar we connect during onboarding, with the appointment type and duration your service manager sets. VIN or plate is captured on the call so the shop can check parts in advance.
What happens to a sales lead at 9 p.m.?+–
It is qualified and captured — vehicle of interest, trade-in, timeline, financing — and pushed to your CRM with an instant text-back to the customer. Your sales team opens Monday with a lead that has already had a conversation, not a name on a voicemail.
Related trades
Also built for
More on how Sarah works: the AI receptionist · AI answering service · AI receptionist for small business · pricing.
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We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime