Incoming call → booked job
A customer calls about a broken dishwasher. Sarah checks the brand, quotes the service call fee, takes the details and books the visit.
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AI receptionist for Law Firms · 24/7
AI Receptionist for Law Firms Sarah 24/7 — answers and qualifies every new-client call
The caller with a strong case never leaves a voicemail. Sarah answers every call, captures matter type, dates, and the other party’s name for your conflict check, then books the consultation on your calendar. Built for firms that can’t staff the phone around the clock.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
The calls you’re losing
Law Firms: the phone problem
After-hours calls go to voicemail
People call lawyers after something bad happens — an arrest, a crash, a termination — and it rarely happens during office hours. Voicemail sends them straight to the next firm that answers.
Intake eats billable hours
Every walk-through of the same intake questions is time your paralegal isn’t billing. Sarah asks them the same way every time and hands you a clean summary before the consult.
Tire-kickers book real slots
Free-consultation shoppers and out-of-scope matters clog your calendar. Sarah screens by practice area, matter type, and timeline — exactly as you configure — so the consults on your schedule are worth your time.
Three real calls · nothing staged
Hear Sarah on the phone
Real recorded conversations with US customers — the word-by-word transcript of each one is on the home page. Names, numbers and the client's business name are beeped out — everything else is exactly as it happened.
Qualifying the job on the call
A rental property with a leaking fridge. Sarah works out what is actually happening before anyone is dispatched.
An honest answer, not a sales pitch
The caller wants a part, not a technician. Sarah checks, says plainly that we do not sell parts, and offers what she can.
On the phone
Law Firms: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Answers every call, day or night
- Captures matter type, dates, and deadlines
- Asks your conflict-screening questions
- Books consultations straight to your calendar
- Texts back every missed caller
- Delivers a clean intake summary
CallerHi, I was rear-ended on I-95 yesterday and the other driver’s insurance company is already calling me. I don’t know what to say to them.
SarahI’m sorry that happened. I can’t give legal advice, but I can get you in front of an attorney quickly. Were you injured in the crash?
CallerMy neck’s been stiff since it happened. I saw a doctor this morning.
SarahGot it — I’ve noted the date, the location, and that you’re being treated. One question for our conflict check: do you have the other driver’s name from the police report?
CallerYes, it’s all on the report. I have a copy right here.
SarahPerfect. The attorney has an opening tomorrow at 10 AM for a free consultation — should I book it and text you the confirmation?
Integrations
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Pricing
Every feature. From $350 a month + 15¢ a minute.
No setup feeNo contractsCancel anytime
Integrations
Feeds your case and calendar systems
Intake reaches the place your firm actually manages matters from. We connect it during onboarding.
ClioLegal CRMsGoogle CalendarYour intake spreadsheet or forms
Full list: all 54 integrations.
Good to know
New-client intake, answered before the next firm answers
In legal, the first firm to pick up frequently wins the matter, and prospective clients call when their problem does — after an arrest, after an accident, late on a Friday. An AI legal receptionist earns her keep in exactly those hours: Sarah answers on the first ring, takes structured intake against your questions, screens for practice area and jurisdiction, and books the consultation into the right attorney's calendar.
The limits are firm and deliberate. Sarah does not give legal advice, does not run a conflict check and does not tell a caller whether they have a case — she captures the facts you asked for, routes urgent matters to the attorney or paralegal on call, and hands your team a complete intake instead of a name and a number. Anything the AI answering service for lawyers is not authorised to answer becomes a callback with the context already gathered.
FAQ
Law Firms questions
Does Sarah give legal advice or run conflict checks?+–
No to both, and we would not build it that way. She collects the intake you specify, answers only the practical questions you approved — hours, location, practice areas, fee structure if you want it stated — and routes everything else to your team. Conflict checking stays a human, professional responsibility.
What does she do with an urgent call at 2 a.m.?+–
Whatever your firm's protocol says. Typically: take the intake, flag the matter as urgent by your criteria, and reach the attorney on call by phone or text with the summary attached. If nobody answers, she tells the caller honestly when they will hear back rather than inventing a time.
How much does an AI answering service for law firms cost?+–
From $350 a month including one channel plus usage from 15¢ per minute — considerably less than a per-minute legal answering service if your call volume is real. See the pricing page for the full breakdown.
Does Sarah give legal advice?+–
No — never. Sarah is an intake assistant, not a lawyer. She gathers the facts, asks conflict-of-interest-style screening questions only as you configure them, and books the consultation. Anything resembling legal advice is left entirely to your attorneys.
Can she screen by practice area?+–
Yes. You define the practice areas you take — and the ones you don’t. Sarah qualifies each caller against them, politely declines out-of-scope matters, and can offer a referral message if you provide one.
Where do the consultations go?+–
Straight onto your calendar (e.g. Google Calendar) or into your CRM, with the intake summary attached. Your staff walks into every consult already knowing the matter type, the timeline, and what the caller wants.
What does this cost a firm?+–
Plans start at $350 a month plus 15 cents per minute of talk time, with no long-term contracts. You pay only for the minutes Sarah actually spends on calls, and you can stop whenever you like.
Related trades
Also built for
More on how Sarah works: the AI receptionist · AI answering service · AI receptionist for small business · pricing.
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Put Sarah on your phones
Leave your number — the callback demo will already speak your industry.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime