Sarah 24/7 + SimplePractice
Practitioners stay in session; Sarah answers, books, and texts back every caller.
Works with Sarah 24/7
How the SimplePractice + Sarah 24/7 AI receptionist pairing works
SimplePractice keeps solo and small-group practices organized. The structural problem it cannot fix: when you are in session, you cannot answer the phone — and new clients rarely leave voicemails. Sarah answers those calls live at any hour, handles booking conversations, and texts back anyone who hung up.
The connection works today through connected-calendar booking that mirrors your availability, contact push through GoHighLevel, or a Zapier or Make bridge for call outcomes. Practices with particular intake preferences can have custom wiring set up during white-glove onboarding, on request — shaped around your workflow, not against it.
- Calls answered live while you are in session
- New-client inquiries captured with the details you need
- Consultations booked against your connected calendar
What SimplePractice sees after the phone rings
A new patient calls while the front desk is with someone standing at the counter. Sarah takes the intake you specify, books into the right provider and appointment length, and sends the confirmation. Clinical questions are not answered — they are routed to your team, which is exactly what a receptionist should do.
What lands in SimplePractice: a booked appointment with intake attached — through your calendar, your CRM or an automation step, since SimplePractice has no native connector.
Setting it up
- Connect the scheduling system. Access granted once during onboarding, limited to booking and availability.
- Map providers and appointment types. Who takes what, how long it runs, and which slots are bookable by phone.
- Draw the clinical line. What Sarah may answer, what always goes to a person, and what your emergency protocol is.
- Run a live test call. A test booking lands on the right provider's schedule before any patient calls.
Setup is done by us, not left to you in a builder. Typical time to live: days, not weeks.
SimplePractice questions
Is this a native integration?+–
Not yet. Sarah works alongside SimplePractice today via connected-calendar booking, contact push through GoHighLevel or a Zapier or Make bridge, and custom wiring during white-glove onboarding on request. Your practice management stays exactly where it is.
How does Sarah handle sensitive callers?+–
With a script and boundaries you approve. Sarah keeps calls to scheduling and practical questions, never plays clinician, and captures anything beyond her scope as a careful message for you. You review every summary, so nothing sensitive is handled invisibly.
Why not just use voicemail?+–
Because prospective clients calling a practice are often making a difficult call they will not make twice. A warm, immediate answer that ends in a booked consultation converts; a voicemail greeting frequently ends the search — at the next practice that picked up.
Put Sarah in front of SimplePractice
Leave your number — we’ll demo the exact flow on a live call.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime