Sarah 24/7 + Jane App
Clinics on Jane keep their front desk sane: every patient call answered and booked.
Works with Sarah 24/7
How the Jane App + Sarah 24/7 AI receptionist pairing works
Jane runs the clinic — charting, scheduling, billing. But the front desk cannot answer two lines while checking in a patient, and after close the phone just rings. Sarah answers every call 24/7, handles routine booking conversations, and texts back missed callers so patients book with you instead of the next clinic on the list.
The pairing works today through connected-calendar booking that reflects your availability, contact push through GoHighLevel, or a Zapier or Make bridge for call outcomes. Clinics with specific intake steps can request custom wiring during white-glove onboarding — we shape the flow around how your practice already works.
- Patient calls answered live while the desk is busy
- Routine bookings placed against your connected calendar
- Missed callers texted back before they call elsewhere
What Jane App sees after the phone rings
A new patient calls while the front desk is with someone standing at the counter. Sarah takes the intake you specify, books into the right provider and appointment length, and sends the confirmation. Clinical questions are not answered — they are routed to your team, which is exactly what a receptionist should do.
What lands in Jane App: a booked appointment with intake attached — through your calendar, your CRM or an automation step, since Jane App has no native connector.
Setting it up
- Connect the scheduling system. Access granted once during onboarding, limited to booking and availability.
- Map providers and appointment types. Who takes what, how long it runs, and which slots are bookable by phone.
- Draw the clinical line. What Sarah may answer, what always goes to a person, and what your emergency protocol is.
- Run a live test call. A test booking lands on the right provider's schedule before any patient calls.
Setup is done by us, not left to you in a builder. Typical time to live: days, not weeks.
Jane App questions
Is this a native integration?+–
Not yet. Sarah works alongside Jane today via connected-calendar booking, contact push through GoHighLevel or a Zapier or Make bridge, and custom wiring during white-glove onboarding on request. Your Jane setup stays the system of record for the practice.
What kinds of calls should Sarah take?+–
Most clinics start with overflow, lunch hours, and after-close calls — the routine booking and rescheduling conversations that currently hit voicemail. Complex or sensitive matters can be captured as detailed messages for your staff to handle personally.
Will patients accept talking to Sarah?+–
Patients mostly want two things from a phone call: a quick answer and a confirmed appointment. Sarah provides both in a natural conversation, introduces herself honestly, and hands anything unusual to your team with full context.
Related tools
Put Sarah in front of Jane App
Leave your number — we’ll demo the exact flow on a live call.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime