Sarah 24/7 + Mindbody
Studios on Mindbody stop losing members to voicemail — every call answered, every hour.
Works with Sarah 24/7
How the Mindbody + Sarah 24/7 AI receptionist pairing works
Mindbody runs classes, memberships, and retail for wellness businesses. Sarah runs the phone: new-member inquiries answered live at any hour, class and appointment questions handled, bookings placed against your availability, and missed callers texted back — while your front desk focuses on the people physically in front of it.
The connection works today through connected-calendar booking, contact push through GoHighLevel, or a Zapier or Make bridge for Sarah’s call outcomes. Studios with layered schedules and instructor-specific rules can request custom wiring during white-glove onboarding, and we shape the setup to match how you already operate.
- New-member calls answered live, not lost to voicemail
- Intro sessions and consults booked onto your connected calendar
- Inquiry details pushed through GoHighLevel or a bridge
What Mindbody sees after the phone rings
A new patient calls while the front desk is with someone standing at the counter. Sarah takes the intake you specify, books into the right provider and appointment length, and sends the confirmation. Clinical questions are not answered — they are routed to your team, which is exactly what a receptionist should do.
What lands in Mindbody: a booked appointment with intake attached — through your calendar, your CRM or an automation step, since Mindbody has no native connector.
Setting it up
- Connect the scheduling system. Access granted once during onboarding, limited to booking and availability.
- Map providers and appointment types. Who takes what, how long it runs, and which slots are bookable by phone.
- Draw the clinical line. What Sarah may answer, what always goes to a person, and what your emergency protocol is.
- Run a live test call. A test booking lands on the right provider's schedule before any patient calls.
Setup is done by us, not left to you in a builder. Typical time to live: days, not weeks.
Mindbody questions
Is this a native integration?+–
Not yet. Sarah works alongside Mindbody today via connected-calendar booking, contact push through GoHighLevel or a Zapier or Make bridge, and custom wiring during white-glove onboarding on request. Your Mindbody schedule stays the operational core.
Which calls matter most for a studio?+–
New-member inquiries. They arrive with questions and high intent, often outside desk hours, and they rarely call twice. Sarah answers immediately, handles the questions from your approved knowledge base, and books the intro visit while the interest is live.
Can Sarah answer membership questions?+–
She answers from a knowledge base you approve — offerings, schedules, pricing, policies. Questions beyond it become messages with the caller’s details, so your team follows up personally rather than the caller getting improvised answers.
Related tools
Put Sarah in front of Mindbody
Leave your number — we’ll demo the exact flow on a live call.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime