Bilingual AI Receptionist Sarah 24/7 — answers every call in English or Spanish
Sarah hears which language the caller is speaking and continues in it — qualifying, quoting your approved answers and booking the job, without a menu or a transfer.
Sarah calls you back live — hear her before you pay a dollar
Included in the base plan · No language surcharge
A Spanish-speaking customer calls once
In most US service markets, a meaningful share of callers would rather do business in Spanish. What happens on that call decides whether they become a customer.
The hang-up
An English-only greeting ends a lot of calls in the first three seconds. Nobody leaves a voicemail in a language they are not sure will be understood.
The one bilingual person
Plenty of companies solve this with a single Spanish-speaking employee — which works until they are on a job, on holiday, or leave.
The evening call
Language coverage tends to be thinnest after hours, exactly when the calls that matter most come in.
One receptionist, two languages, no menu
A bilingual AI receptionist should be invisible: the caller speaks, and the conversation simply happens in their language. Sarah detects English or Spanish from the first words and continues in it — with your services, your prices and your booking rules, not a translated approximation of them. There is no "para español, oprima dos", no queue for a bilingual agent, and no transfer that drops the caller.
Everything downstream stays in one place. A call taken in Spanish books into the same calendar, follows the same triage and escalation rules, and produces a summary your English-speaking dispatcher can read. Your team does not need to speak Spanish to work the leads Sarah captures in it — and your Spanish-speaking customers get the same service at 9 p.m. as at 9 a.m.
Where bilingual answering changes the numbers
Any business whose customers call rather than fill in forms — and especially these.
Home Services (General)
Every call answered, every lead qualified, every job booked — whatever trade you run.
HVAC
Emergency no-heat and no-cool calls answered at 2 AM, booked into your calendar with the right urgency.
Plumbing
Burst-pipe emergencies get answered in one ring and dispatched by your on-call rules.
Medical Clinics
Every patient call answered — scheduling, reschedules, and questions handled while your staff runs the front desk.
Dentists
New-patient calls answered while your front desk checks someone in — booked straight into your schedule.
Real Estate
Buyers call from the sign in the yard. Sarah answers instantly, captures the property and timeline, and books the showing.
Property Management
A burst pipe at 2 AM can’t wait for office hours. Sarah answers, triages, and escalates by your rules.
Hair Salons
Books new clients and rebooks regulars while your stylists’ hands are in foils.
Bilingual is a property of the receptionist, not a separate product
The Spanish call gets the same booking depth, the same recording and transcript, the same live transfer rules and the same follow-up ladder as the English one. It is the same Sarah — see everything she does or the multilingual feature page for the mechanics.
How the answering service works- Same intake, both languages. Your questions, asked properly, in whichever language the caller used.
- Summaries your team can read. Spanish conversations, written up so an English-speaking dispatcher can act on them.
- Text-back in kind. Follow-up messages go out in the language of the call.
- No extra charge. Included in the base plan — no bilingual tier.
Bilingual answering: questions
Which languages does Sarah speak?+–
English and Spanish. We are deliberately not listing a dozen more: those two are what she does properly today for US businesses, and a receptionist who half-speaks a language is worse than one who does not speak it at all.
How does she know which language to use?+–
She listens. If the caller opens in Spanish, the conversation continues in Spanish — no menu, no "press 2", no pause while a system decides. If a caller switches mid-call, so does she.
Are Spanish calls booked the same way as English ones?+–
Identically. Same intake questions, same availability, same booking into your calendar or field-service software, same summary in your inbox afterwards — written so your English-speaking team can read it.
Does bilingual answering cost extra?+–
No. It is part of the base plan at $350 a month plus usage, like every other feature. There is no language surcharge — see the pricing page.
Hear Sarah switch languages
Leave your number and tell us which language to open in — the callback demo will do the rest.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime